AI Training in IT: The Skills You Need for the Future
Key Takeaways
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AI is actively transforming IT—from support and security to cloud and infrastructure.
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Most tech professionals are still experimenting with AI’s capabilities in their work.
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Knowing how to use AI tools is more important than building them.
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Key in-demand skills include scripting, automation, and AI-aware cybersecurity.
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ACI Learning Tech Academy offers real-world training to help you stay ahead.
The Age of AI Training in IT Has Arrived
AI is no longer a buzzword—it’s now baked into the tools and systems IT teams use every day. And it’s changing the game for professionals in every corner of tech. Whether you're in user support, cybersecurity, networking, or cloud infrastructure, chances are you're already using—or will soon use—AI-powered tools to work faster, smarter, and more securely.
Still, many teams are in the early stages of experimentation. According to the State of AI Report from Retool, tech professionals are using AI primarily for writing code and queries, answering knowledge base questions, and deploying support chatbots. Automating workflows is also growing in popularity.
The survey found:
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42.1% use AI to write code or queries
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36.4% use AI for knowledge base Q&A
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33.9% use support chatbots
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Workflow automation jumped 5 percentage points recently
This data reveals that while AI is taking root in day-to-day functions, many teams haven’t yet moved beyond experimentation. As Retool puts it, “AI has a meaningful impact on the way people work,” but most businesses are still figuring out how to use it strategically. That’s where practical AI training comes in: not to turn every IT pro into a machine learning engineer, but to equip them with the skills to use AI tools confidently and effectively.
The Big Picture: Job Risk or Job Upgrade?
AI is powerful—but it’s also disruptive. The World Economic Forum estimates automation and AI could replace 85 million jobs by the end of 2025. But they’ll also create 97 million new ones. The real challenge? Many workers won’t be ready for the shift unless they reskill now.
That’s why skills like IT automation, AI training, and scripting are more important than ever.
“You don’t need to build the AI. You just need to know how to use it—and how to work alongside it.”
Reskilling is no longer optional. The most successful IT professionals will be those who lean into change, complete targeted AI training, and adapt their workflows.
What Skills Should You Be Building?
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AI-Aware Cybersecurity
Modern cybersecurity platforms increasingly rely on machine learning to detect threats and automate responses. Understanding how AI flags risk, what those alerts mean, and how to act on them makes you a far more valuable asset in any security role.
Explore more on this topic in Top IT Skills That Will Define 2025. -
Scripting & IT Automation
Tools like PowerShell, Bash, and Python allow you to automate repetitive tasks—patching, updates, even incident response. As AI platforms expand, scripting lets you integrate these systems into your day-to-day work. -
Data Fluency
AI runs on data. IT pros who can interpret dashboards, logs, and visualizations are critical to helping organizations act on the insights AI surfaces. -
Adaptability
The AI revolution favors the flexible. Those willing to learn new tools and pivot as systems evolve will have the edge. Ongoing AI training will be key to staying ahead of what’s next.
How ACI Learning Tech Academy Builds Your AI-Ready IT Skills
ACI Learning Tech Academy’s programs are built to help you thrive in this new tech landscape. Our training emphasizes foundational IT knowledge while giving you the practical skills you need to engage with AI-augmented systems.
Computer User Support Specialist (11 weeks)
This foundational program introduces learners to IT workflows, ticketing systems, and basic automation concepts—perfect for those entering tech roles where AI tools are being embedded. You’ll cover material found in CompTIA A+, Network+, Security+, and ITIL® 4 Foundation.
Information Security Analyst (6 weeks)
Prepares students to detect and respond to threats in increasingly AI-supported security environments. This program includes material aligned with Security+, CND and CEH
Cybersecurity Analyst (7 weeks)
For learners ready to go deeper into threat hunting, penetration testing, and behavior-based analysis, this program builds on advanced content from Security+, PenTest+, and CySA+. It’s ideal for professionals ready to grow their impact in AI-supported security roles.
Ready to train? Explore our full catalog.
FAQ
Do I need to be an AI developer to work in tech today?
Not at all. Most IT roles now require awareness of how AI is used—not the ability to build it from scratch. Getting AI training on how it integrates into platforms and workflows is what matters most.
Will AI take my job?
AI is changing jobs, not eliminating them outright. It’s automating repetitive tasks so humans can focus on higher-level problem-solving, strategic decisions, and customer interaction.
How can I stay competitive?
Start with AI training that includes automation, scripting, and AI-aware cybersecurity. Then keep building—staying curious is your best advantage.
Can I transition from support into a more AI-focused role?
Yes. Many students begin in support or networking roles and move into more advanced security or automation positions with additional AI training.
How fast can I get trained?
Many Tech Academy programs take just 5 to 11 weeks. That means you can build the skills to pivot or level up quickly—without the time or cost of a four-year degree.
The Bottom Line
AI is reshaping IT—but not in a way that freezes out human talent. In fact, professionals who understand how to leverage AI tools and speak the language of automation are more in demand than ever.
Whether you’re starting out or looking to stay ahead, building the right skills now will set you up for long-term success in an AI-powered future.
Let’s get you trained. Explore programs at ACI Learning Tech Academy and talk to our team about your next move.
