Entry Level
Instructor-Led
In-Person
work from home laptop meeting iconVirtual

CompTIA A+ with AI Prompt Engineering
Certification Prep Course

Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? Our enhanced CompTIA A+ with AI Prompt Engineering course is the right step toward reaching those goals.

With Coach Maci—your always-available study coach inside Tech Academy—you’ll not only learn IT fundamentals but also discover how to use AI as a powerful tool to study smarter and prepare for your exam with confidence.

Entry Level
Instructor-Led
In-Person
work from home laptop meeting iconVirtual
Get started
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Industry expert instructors

All ACI Learning courses (in-person and virtual) are taught by a live instructor with years of industry experience.

Career Services
Get 1:1 support from a live Career Mentor and AI-powered tools to optimize your LinkedIn profile, customize your resume, and empower your job hunt.
Globally recognized certification

Validate your skills in core security functions that are essential for IT entry level roles.

ACE Credit recommended

The course is recommended for ACE credit, enhancing your academic credentials.

Recommended 6 credits

Simulation Skill Labs for CompTIA A+

Get hands-on experience with our simulation labs. Each simulation presents a problem that must be solved. Learn new techniques, handle virtual hardware, and make choices to complete each lab as many times as needed.

Student Reviews

4.7+ Rating on Coursecheck

Job Outlook

This training as part of one of our programs can qualify you for possible roles:

  • Computer User Support Specialist
  • Technical Help Desk
  • Technical Support Specialist
  • Desktop Support Specialist

With the support of AI-powered career services and expert mentors, you’ll be better prepared to land your first job in tech.

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Explore Related Programs

This course is available in the following programs:

IT Support SpecialistComputer User Support Specialist
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Course details

targeted certification

CompTIA A+ (220-1201, 220-1202)
(2 exam vouchers covered after meeting release requirements)

Course Duration

100 hours over 5 weeks

prerequisites

Computer hardware knowledge

Basic computer user skills and basic experience in the Microsoft Windows environment recommended but not required.

Recommended background

No job experience or other certs required.

Entry Level

This course is a basic building block of an IT career and requires no previous training.

Accreditation

ACI Learning Tech Academy is ACCET Accredited

DoD 8570

Qualifies for IAT Level I

Learn more about DOD 8570

Course overview for CompTIA A+

Objectives

The CompTIA A+ course will build on students' existing knowledge and experience with PC hardware. In addition, this course will provide fundamental level skills and theoretical concepts to prepare students for real-world experiences on the job as a technician.

Modules

Hardware Concepts
Knowledge of enterprise hardware and configurations.
Operating Systems
OS installation and maintenance.
Storage and Cable Types
Storage devices, network cabling and peripheral, video, and hard drive cables as well as different cable adapters.
Mobile Device Configuration
Define, describe, and configure mobile device displays, screens, and surrounding components as well as mobile networking.
Network & Security
Secure, configure and manage network operations.
Peripheral Devices
Configure and deploy peripheral devices given the proper scoping and considerations.
Virtualization
Define and describe private cloud infrastructures, including virtual machines and surrounding considerations.
Troubleshooting
Diagnostic methods for OS and hardware issues.

Course overview for AI Prompt Engineering

Objectives

Learn practical prompt-engineering techniques that enhance IT study and troubleshooting. You’ll write effective prompts, generate study aids and scripts, evaluate AI accuracy and bias, and build an exam-readiness toolkit you can use long after the course ends.

Modules

Meet Coach Maci
Your personal AI-powered study coach inside Tech Academy. Maci breaks down complex IT concepts into simple steps, helps you write better prompts, scores your quizzes, and guides you through hands-on troubleshooting practice—so you’re never studying alone.
Prompt Foundations
Explore the core principles, ethics, and privacy considerations of AI for IT. Learn to write clear, structured prompts for diagnostics, research, and simulations.
Structuring Content with AI
Use AI to create study guides, technical summaries, and troubleshooting scripts. Learn how to organize prompts for the most accurate and helpful responses.
Practice Questions
Build and refine practice items for CompTIA A+ topics, then use AI to score and review your answers to target weaker areas.
Simulated Troubleshooting
Run AI-guided scenarios to diagnose and solve hardware, OS, and networking issues using structured troubleshooting methods.
Capstone & Exam Readiness
Assemble your personal AI toolkit, review exam strategies, and complete a final project to demonstrate your mastery.
AI in the Real World
Discover how AI is transforming IT operations—from automating help desk workflows to enhancing data security—and how you can use it responsibly in your career.
Continuous Learning with AI
Learn strategies for lifelong upskilling. Use AI tools to stay current with evolving technologies, certifications, and industry best practices.

Launch your IT career

New starts are available for this course monthly. Click below to request information.

Get started

Meet Coach Maci

Your AI-powered study coach for the modern learner. Coach Maci helps you break down complex IT concepts, quizzes you on the essentials, and keeps you motivated from start to finish. She’s fast, friendly, and knows how to make studying feel less like a grind—and more like a win.

Meet Coach Maci and See Her in Action
Student testimonials

Hear from our alumni

89%
Graduation rate.
5 star rating
IT Career Prep (ACI) V3
12/20/2025

Very pleased with the instruction and mentorship, plus all the resources available to students. It feels like I'll be able to make some real headway into the IT field with a targeted resume, updated LinkedIn, and the Prentus CareerConnect platform that'll help me track jobs, access support, and connect with a community of job seekers.

Joseph d
5 star rating
IT Career Prep (ACI) V3
12/20/2025

Overall, the course was practical, engaging, and well-structured, giving me useful IT skills and career guidance to confidently start my IT journey.

Zakeria H
5 star rating
CompTIA A+ with AI Prompt Engineering (ACI V1)
12/20/2025

Thank you for this opportunity

Carlos C